Jeyhun Hasanov has over two decades of experience in delivering complex projects and programmes across multiple sectors and geographies. His career began in the oil and gas sector in Azerbaijan, where he developed foundational expertise in operational delivery and large-scale project execution. He later transitioned into international humanitarian organisations, leading diverse and high-performing teams to deliver education, relief, financial inclusion, agricultural development, and crisis response initiatives for vulnerable communities.
Following his relocation to the United Kingdom, Jeyhun advanced his professional development through roles as both an internal and external consultant, supporting a broad portfolio of clients across different industries. He subsequently established himself as an independent consultant, enabling him to work more widely with organisations to address operational performance, organisational change, and people-related challenges.
Throughout his career, Jeyhun has built and led multi-disciplinary teams and taskforces operating across multiple time zones and cultural contexts. His international experience spans the UK, USA, Russia, Turkey, Australia, Kazakhstan, various African countries, India, Azerbaijan, Tajikistan, and Central Asia.
- Programme and project recovery, turnaround, and delivery assurance
- Crisis management and business continuity
- Digital and business transformation
- Process improvement, business process re-engineering, and target operating model design
- Organisational change, cultural transformation, and change adoption
- Customer experience, journey optimisation, and service improvement
- MBA in Management Consultancy, Anglia Ruskin University, Business School, UK
- Postgraduate Diploma in Project Management, Business School, University of Westminster, UK
- BA in Philology and Linguistics, Private University in Azerbaijan
- Executive education and professional certificates completed through leading institutions including London Business School, University of Cambridge, Saïd Business School (University of Oxford), Harvard Business School, London School of Economics and Political Science, and MIT Sloan School of Management, among others.
- Focus areas included artificial intelligence for business strategy, leadership, change management, strategy execution, communication, coaching, digital transformation, business law, and professional business writing.
- Project Management: Agile Practitioner, PRINCE2 Practitioner
- Change Management: Change Management Foundation (APMG)
- Process Improvement: Lean Six Sigma (Black Belt)
Professional experience spans a wide range of industries across both private and public sectors – including energy (electricity and gas), oil and gas, mining (gold extraction), healthcare (hospitals, home care, diagnostic services and teleradiology), hospitality and tourism, high-volume customer service environments, publishing, legal services, and public sector organisations.
- Transformed radiology reporting processes between private healthcare providers and the NHS through process centralisation and automation, increasing operational capacity, reducing administrative effort, and improving patient experience.
- Reviewed and redesigned a manual invoice validation process for a major energy company, identifying process inefficiencies and implementing automation solutions that reduced errors, improved cash flow visibility, and strengthened financial controls.
- Led the recovery and delivery of delayed technology and digital transformation initiatives, improving user adoption, operational efficiency, and business readiness across complex healthcare environments.
- Redesigned a global Target Operating Model for an international publishing organisation, relocating operations across multiple countries, reducing costs, improving operational efficiency, and creating new revenue opportunities.
- Re-engineered, centralised, and automated NHS GP referral processes across multiple healthcare facilities, increasing clinical capacity and significantly reducing referral processing times.
- Standardised operational processes, governance structures, and technology platforms across teams in the UK, Ireland, Australia, and New Zealand, creating a more efficient and scalable operating environment.
- Redesigned customer service processes for a major energy provider, improving service responsiveness, reducing operating costs, and enhancing customer satisfaction.
- Identified operational inefficiencies and implemented process improvements that increased productivity, strengthened governance, and improved service delivery across multiple business functions.
- Recovered a failing NHS treatment programme and restored delivery momentum within weeks, improving patient outcomes, operational performance, and stakeholder confidence.
- Rescued delayed business and technology transformation initiatives, restoring governance, reducing delivery risk, and enabling organisations to achieve strategic objectives.
- Led complex organisational change and transformation programmes, helping organisations improve performance, optimise operations, and successfully implement new ways of working.
- Directed a cross-functional Brexit readiness programme for a global publishing organisation, ensuring business continuity, minimising operational disruption, and protecting commercial performance.
- Designed and delivered strategic growth initiatives that increased operational capacity, reduced costs, and supported service expansion within healthcare environments.
- Accelerated the launch of a delayed NHS clinical service, enabling earlier revenue generation and improving service availability.
- Developed and implemented commercial process improvements and revised charging models that generated additional revenue and improved resource utilisation.
- Designed operational processes that reduced costs, improved asset utilisation, and increased efficiency across large-scale operational environments.
- Identified and developed a strategic joint venture opportunity in Central Asia for a UK healthcare provider, securing a local partner and leading the early-stage establishment of a private medical clinic serving corporate and private clients.
- Delivered coaching, mentoring, and capability development support to professionals, leaders, project teams, and university students, helping individuals strengthen leadership skills, improve performance, and achieve career objectives.
- Developed communication, engagement, and training strategies to support large-scale business, operational, and technology change programmes.
- Recovered delayed change management workstreams, improving stakeholder engagement, accelerating adoption, and enabling successful programme delivery.
- Established project governance frameworks, PMO capabilities, and delivery standards that improved project performance, strengthened oversight, and increased organisational delivery maturity.